Privacy Policy

Your privacy is important to us. This privacy policy explains how Letras Sonoras Produtora collects, uses, and protects information when you use our site and services. By accessing or using our online platform, you agree to the terms outlined in this policy.

Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

Information you provide to us directly: This includes information you give us when you contact us, request information about our services, fill out forms on our site, or otherwise communicate with us. This may include contact details such as your name, company name, email address, phone number, and details related to your project or service needs.

Information we collect automatically: When you use our site, we may collect certain information automatically. This may include technical information like your IP address, browser type, operating system, referring URLs, and usage information such as the pages you view and the time and date of your visit. We collect this data through technologies like cookies and server logs.

How We Use Your Information

We use the information we collect for various purposes related to our services, including:

To provide, operate, and maintain our services.

To improve, personalize, and expand our services.

To understand and analyze how you use our services.

To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.

To process your transactions and manage orders for services.

To find and prevent fraud.

To comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and marketing assistance.

For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

In the event of a business transfer: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have certain rights regarding your personal information. These rights may include:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure (right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies are small text files placed on your device. We use cookies to help us understand how our site is used, improve your user experience, and for analytics purposes. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have questions about this privacy policy or our data practices, you can contact us by writing to:

Letras Sonoras Produtora
148
Rua Comendador Araújo,
12th Floor, Suite 1201,
Curitiba, Paraná,
80420-060
Brazil